Garden Grove Unified School District is communicating with families via ParentSquare (voicemail, email and text message). You do not need to “activate your account” to receive ParentSquare messages. If you are not receiving ParentSquare messages, please follow these simple instructions:

1. Make sure your contact information is up-to-date in your Aeries Parent Portal Account .
   • Use one email address per parent in the Parent Portal Contacts screen to avoid creating multiple accounts.
   • Enter the same contact information (email and phone numbers) for all of your students in the Contacts screen in your Aeries Parent Portal Account.
   • ParentSquare syncs nightly with Parent Portal. All updates take 24 hours.
2. Once your information is up-to-date in Aeries Parent Portal, you should receive ParentSquare messages (voice, email, text) from the district and your child(ren)’s school.
3. If your contact information is up-to-date in Parent Portal, and you are still not receiving ParentSquare messages, email pio_department@ggusd.us or call (714) 663-6503.
4. Activate your ParentSquare account from the email or text message sent by ParentSquare. If you do not have an activation email or text you can visit parentsquare.com/signin and enter your email or cell phone in the Sign-up. An activation email will be sent to you.
5. Download the ParentSquare App (see How to Download the ParentSquare App) or login in at parentsquare.com using your email address or phone number on file with your student’s school. (Please see How to Activate your ParentSquare Account Below)
6. If you have forgotten your password – see How to Reset Your Password.
7. If you have multiple children but are unable to see them all in your account, please follow the instructions on Missing a child/Missing a school in ParentSquare.